FAQs
Frequently Asked Questions
What if I can't find my organization in the directory?
Our directory is seeded from state regulatory records, so most operators are already in there. If you can't find yours, contact us and we'll add it within one business day. If you've recently registered as an operator with the state, it may take a few weeks for new filings to flow through — let us know either way and we'll get you set up.
Where does my data live, and who can see it?
Your data is encrypted in transit and at rest, stored in the United States, and accessible only to people you invite to your organization. When you share a Wellsite Report with a service provider, they see only that well — not your other wells, not your financials, and not your team's activity. You control access and can revoke it anytime.
Do I need to log production manually for Wellsite to work?
No. We import your historical production from regulatory filings the moment you sign up, and the AI starts analyzing immediately. Logging current production directly in Wellsite (from your phone or by your pumper) makes the AI faster and more accurate, but it's optional.
How accurate is the AI?
Our AI compares each well's production against its expected decline curve and against patterns from similar wells. It's designed to flag candidates for your attention, not to replace your judgment. Every Wellsite Report includes the underlying data so you can see why the AI made its diagnosis — and you decide whether to act on it. The more activity logged on a well, the smarter the diagnosis becomes.
How long until I see value from Wellsite?
Most operators see their first AI diagnosis within hours of signing up. We import your historical production from regulatory filings the moment you sign up, and the AI starts analyzing as soon as the data lands. The more wells you monitor and the more well files you upload, the faster the system finds patterns worth your attention.
What if I want to cancel?
You can cancel anytime from your account settings. You keep access to your data through the end of your billing period, and you can export your wells, production history, and uploaded files at any time. We don't hold your data hostage.